Refund Policy

A legal disclaimer

The information provided in this Refund Policy is intended to explain the refund terms and payment-related conditions applicable to users of the IBU platform, including the website, mobile application, subscriptions, premium services, and AI-powered experiences.

By purchasing or subscribing to any IBU service, users acknowledge and agree to the terms described in this Refund Policy.

Please read this policy carefully before making any purchase or subscription through IBU.

Refund Policy — the basics

IBU provides digital products, AI-generated experiences, manifestation tools, visualization content, affirmations, premium features, subscriptions, and personalized digital services that become accessible immediately after purchase or activation.

Because IBU delivers instant digital access and personalized AI-powered experiences, all purchases made through the platform are generally considered final and non-refundable.

IBU does not provide refunds for:

Change of mind
Lack of usage
Personal expectations
Subscription cancellation after activation
Dissatisfaction with manifestation outcomes
AI-generated content preferences
User misunderstanding of features
Accidental purchases caused by user negligence
Failure to cancel subscriptions before renewal
Device incompatibility not caused by IBU
Temporary service interruptions
User-generated technical issues

Users are encouraged to carefully review subscription plans, features, pricing, and compatibility before making any purchase.

Payment Failure & Duplicate Transaction Refunds

Refunds may only be considered in limited situations involving verified payment-related technical issues.

Refund requests may be reviewed for:

Duplicate charges for the same transaction
Failed payment where money was deducted but service was not activated
Unauthorized billing caused by verified technical platform errors
Payment gateway processing failures
Subscription activation failures after successful payment
Billing errors directly caused by IBU systems

Refund eligibility is subject to internal verification and payment provider confirmation.

IBU reserves the right to deny refund requests if:

Premium access was successfully delivered
The service was used after purchase
The issue resulted from user error
The claim cannot be verified
Abuse or fraudulent refund activity is suspected

Subscription Cancellation Policy

Users may cancel subscriptions at any time through:

Google Play Store settings
Apple App Store settings
Payment provider account settings
Official subscription management systems

Cancellation prevents future billing cycles but does not automatically generate refunds for current billing periods.

Users will continue to have access to premium features until the end of the active subscription period unless otherwise stated.

Subscription Cancellation Policy

Users may cancel subscriptions at any time through:

Google Play Store settings
Apple App Store settings
Payment provider account settings
Official subscription management systems

Cancellation prevents future billing cycles but does not automatically generate refunds for current billing periods.

Users will continue to have access to premium features until the end of the active subscription period unless otherwise stated.

Free Trials

IBU may occasionally offer free trials for premium features or subscription plans.

If users do not cancel the trial before the trial period ends:

The subscription may automatically convert into a paid subscription
Applicable charges may be processed automatically

Users are responsible for managing and canceling trial subscriptions before renewal dates.

Failure to cancel before renewal does not qualify for refunds.

Third-Party Payment Platforms

Payments processed through:

Google Play Store
Apple App Store
External payment gateways
Third-party billing providers

may also be subject to the refund policies and terms of those platforms.

IBU does not control external platform refund decisions.

Users may need to contact the relevant payment provider directly for certain billing disputes.

Processing Time for Approved Refunds

If a refund request is approved after verification:

Refund processing times may vary depending on the payment provider
Banks and payment gateways may require several business days
Currency conversion fees or processing charges may not be refundable

IBU is not responsible for delays caused by:

Banks
Payment processors
Card providers
App stores
Financial institutions

Fraud Prevention

To protect the platform and users, IBU reserves the right to:

Investigate refund claims
Request transaction verification
Deny suspicious requests
Suspend accounts involved in fraudulent activity
Restrict abuse of refund systems

Any attempt to misuse the refund process may result in account suspension or permanent termination.

Changes to This Refund Policy

IBU may update or modify this Refund Policy at any time to reflect:

Operational changes
Legal requirements
Subscription updates
Payment provider policies
Platform improvements

Updated versions become effective immediately upon publication within the app or website.

Continued use of IBU after updates means users accept the revised policy.

Contact Information

For payment-related support or billing concerns, users may contact the IBU support team through official support channels available within the app or website.

Support Email: support@ibuapp.com

Website: www.ibuapp.com

Final Acknowledgment

By purchasing or subscribing to IBU services, users acknowledge that:

They have read and understood this Refund Policy
Most purchases are non-refundable
Refunds are only considered for verified payment-related failures
Subscription management is the responsibility of the user
Continued use of the Services indicates acceptance of this policy

Thank you for being part of the IBU community.